All sales are final. We do not accept returns or refund requests of any kind.

All of our sealed products are received directly from our distributors. Imperfections in shrink wrap and product packaging may happen and does not qualify for a replacement or discount. Any and all issues related to improper packaging or other manufacture issues must be resolved by contacting The Pokemon Company directly.

There will be no refunds or cancellations on pre order products. These items are ordered from our suppliers as orders are placed through our website.